Shipping policy
Shipping Policy
From our hands to yours — here’s how your order moves.
Processing Time
Orders are prepared within 1–3 business days.
Delivery Time
Estimated shipping times:
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Portugal: 2–5 business days
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Europe: 5–10 business days
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International: 7–15 business days
Shipping Costs
Shipping is calculated at checkout based on your location.
Tracking
Once shipped, you’ll receive a tracking number via email.
Delays
Delays may happen due to carriers or customs.
While we stay on top of everything, these factors are outside our control.
Incorrect Information
Make sure your shipping details are correct at checkout.
We are not responsible for orders sent to incorrect addresses.
Stellar Enterprise — Delivered with purpose.