Shipping policy

Shipping Policy

From our hands to yours — here’s how your order moves.


Processing Time

Orders are prepared within 1–3 business days.


Delivery Time

Estimated shipping times:

  • Portugal: 2–5 business days

  • Europe: 5–10 business days

  • International: 7–15 business days


Shipping Costs

Shipping is calculated at checkout based on your location.


Tracking

Once shipped, you’ll receive a tracking number via email.


Delays

Delays may happen due to carriers or customs.
While we stay on top of everything, these factors are outside our control.


Incorrect Information

Make sure your shipping details are correct at checkout.
We are not responsible for orders sent to incorrect addresses.


Stellar Enterprise — Delivered with purpose.